Report Never Loads
The report should load pretty quickly. Some things can cause it to take longer to load, but if the report hasn’t finished loading after about a minute, then there might be something wrong.
There are a number of things that could cause a report to stop loading.
Javascript Errors
Check the status message area and the bottom bar or your browser. See if there is an error icon. If so, please use the Report a Bug function on the top right of the page and send us the specific error message that you’re getting.
Since the CrazyEgg reports are using a modified version of your page to display the stats on, any javascript on your page may not be compatible with our reports. This is very rare.
Known incompatible and fragile things are:
- Frame busting javascript
- There’s nothing we can do to fix this, you just have to remove the script or keep it from triggering when loaded on our server in your report.
- lots of inline javascript in script tags
- You should almost always use an external javascript file for all of your javascript. CrazyEgg’s parser can get confused by putting lots of javascript in a script tag in your html files.
More info coming soon, please report a bug if this information didn’t help.